casino meter Privacy Policy

At casino meter, we take the privacy of our players in the Philippines seriously. This Privacy Policy explains what personal data we collect, how we use it, and the rights you have over your information.

Last updated: June 2025  ·  Applies to all registered and visiting users

1. What Data Do We Collect?

casino meter collects several categories of personal data to operate the platform and provide services to players in the Philippines. The types of information we collect include:

  • Account information: Your full name, date of birth, email address, username, and password (stored in encrypted form) provided at registration.
  • Identity and payment verification data: Government-issued identification details and Philippine Peso (PHP) payment method information such as e-wallet identifiers or bank account details used for deposits and withdrawals.
  • Device and browser data: IP address, browser type, operating system, device model, screen resolution, and language settings collected automatically when you access the platform.
  • Usage data: Pages visited, features accessed, session duration, betting activity, game history, and interaction patterns within the platform.
  • Communication records: Messages and enquiries you send to our support team, including the content of emails sent to [email protected].
  • Cookies and tracking data: Data collected through cookies and similar technologies as described in the section below.

We collect only the data necessary to deliver and improve our services. We do not collect sensitive personal information beyond what is required for account verification and payment processing under Philippine regulations.

2. How Is Your Data Used?

The personal data we collect is used for the following purposes:

  • To create and maintain your casino meter account and verify your identity.
  • To process Philippine Peso deposits and withdrawals through supported local payment channels.
  • To provide access to all platform features including sportsbook, live casino, slot online, and fish games.
  • To monitor and detect fraudulent activity, money laundering, or other violations of our Terms and Conditions.
  • To send account-related communications such as transaction confirmations, security alerts, and support responses.
  • To improve platform performance, fix technical issues, and personalise the user experience based on usage patterns.
  • To comply with applicable Philippine legal and regulatory obligations.

We do not use your data for unsolicited marketing without your consent. We do not sell or rent your personal information to third parties for their own marketing purposes.

3. Cookies and Tracking Technologies

casino meter uses cookies and similar technologies to operate the platform, remember your preferences, and analyse usage patterns. Cookies are small text files stored on your device when you visit the platform.

We use the following types of cookies:

  • Essential cookies: Required for core platform functionality such as maintaining your logged-in session, processing transactions, and ensuring security. These cannot be disabled without breaking core features.
  • Functional cookies: Store your language preferences, display settings, and other personalisation choices to improve your experience between sessions.
  • Analytics cookies: Collect anonymised usage data — such as pages visited and session duration — to help us understand how players use the platform and identify areas for improvement. No personally identifiable information is shared through these cookies.

Most browsers allow you to manage or delete cookies through your browser settings. Disabling essential cookies may prevent some parts of the platform from working correctly. For more details on managing cookies on your device, refer to your browser's help documentation.

4. Data Storage, Security, and Third-Party Sharing

Your personal data is stored on secure servers. casino meter applies industry-standard security measures including encryption of sensitive data in transit and at rest, access controls, and regular security reviews to protect your information from unauthorised access, disclosure, or loss.

We retain your personal data for as long as your account is active or as required by applicable law. When data is no longer needed for operational or legal purposes, it is securely deleted or anonymised.

casino meter may share limited personal data with trusted third parties only in the following circumstances:

  • Payment processors: Philippine Peso payment providers who process your deposit and withdrawal transactions require access to relevant payment details to complete transactions securely.
  • Identity verification services: Third-party services used to verify your identity and age in accordance with regulatory requirements.
  • Legal obligations: We may disclose your data to law enforcement or regulatory authorities in the Philippines where we are legally required to do so.

We do not share your data with advertising networks, data brokers, or unaffiliated commercial third parties. All third-party service providers used by casino meter are bound by contractual obligations to handle your data securely and only for the purposes specified.

5. Your Rights, Minor Protection, and Policy Updates

As a user of casino meter, you have the following rights regarding your personal data:

  • Access: You may request a copy of the personal data we hold about you at any time.
  • Correction: You have the right to request correction of any inaccurate or incomplete personal data in your account.
  • Deletion: You may request deletion of your personal data, subject to our legal retention obligations. Note that some data may need to be retained for fraud prevention, regulatory compliance, or dispute resolution purposes.
  • Restriction of processing: In certain circumstances, you may request that we limit how we process your personal data while a concern is being resolved.

To exercise any of these rights, please contact our support team at [email protected] with your request. We will respond within a reasonable timeframe.

Minor protection: casino meter does not knowingly collect personal data from individuals under 18 years of age. If we become aware that personal data has been collected from a minor without appropriate consent, we will take immediate steps to delete that data and close the associated account. Parents and guardians who believe their child may have created an account are encouraged to contact us without delay.

Policy updates: casino meter may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable law. When we make material changes, we will update the "last updated" date at the top of this page. Continued use of the platform following any update constitutes your acceptance of the revised policy. We encourage you to review this page periodically. If you have questions about how your data is handled, visit our FAQ page or contact support directly.

Questions About Your Privacy?

Our support team is available to help with any privacy-related queries. You can also visit the FAQ for quick answers about your account and data.